After thinking about it for the better part of a decade, my dad finally bit the bullet and dropped Spectrum cable this summer. What pushed him over the edge was being sold on T-Mobile Home Internet to supplement his T-Mobile cell plan, even though his T-Mobile cell signal isn’t particularly reliable in our apartment. (It works well enough that we don’t have any real problems with the Home Internet service dropping out even though we have the router on a ledge a decent distance away from any windows or doors.) Frontier fiber was also an option and one we considered last year, and probably would bring better, more reliable speeds, but I think he didn’t want the rigamarole of installing all the stuff that would entail compared to plugging in one router. But while Frontier offers a bundle with YouTube TV, T-Mobile has no such thing, and instead offers a plan that comes with subscriptions to the with-ads plans of Hulu and Paramount+; I don’t know if that can defray the cost of a more expensive plan, but if it does then it’s Hulu+Live TV, normally comparably priced to YouTube TV, that benefits from a T-Mobile Home Internet plan. Nonetheless, my dad signed up for YouTube TV and I didn’t object, and we didn’t have any reason to ditch it once the free trial ran out.
This despite the fact that we found YouTube TV’s interface overrated. By reputation, YouTube TV has the best interface and experience of any streaming TV provider, but coming to it from cable was not a smooth transition. This is especially the case early on when the algorithm hasn’t figured out which shows and channels you actually like and half the suggestions that show up are things you don’t care about. Leave that aside, and some of the quirks can’t be helped given the limitations of most streaming device remotes; on the Roku remote, a streaming service has a directional pad, an OK button, and a Back⬅️ button to work with, and if you’re lucky can find creative things to do with the DVR controls. So it’s unsurprising that there isn’t a one-button way to “channel surf” like there was on cable, or a number pad to pull up a specific channel instantly; that does mean that, if the channel you’re looking for is deep enough in the guide and the program you’re looking for doesn’t show up in the list of suggestions at the top of the Home or Live screens, you’re in for a lot of scrolling, but you can reorder the channel lineup to put the channels you actually watch at the top and mitigate that.
Nonetheless, there isn’t an easy way to pull up a description of the program you’re currently watching, and it’s even harder to pull up full descriptions of shows if the space on the Live (Guide) view isn’t sufficient; even for future shows hitting OK will generally pull up info on the show as a whole, not the specific episode or event in that time slot. If you want to scroll the guide more than a day into the future, there’s no way to advance the guide a day at a time like there is on a cable remote; the Rewind⏪ and Fast Forward⏩ buttons on the Roku remote do nothing on the guide, which seems like a missed opportunity. And while it at least used to be possible to put up the full-screen view and continue the program you were watching in the background, at some point in the last few months that stopped being the case, with the current program shutting off if you hit the Back button with no way I can tell to avoid it, which also means returning to the current program isn’t as simple as pressing Up until you’re above the menu bar.
To some degree, this is all stuff that just took some getting used to. For the most part, me and Dad have reached the point of handling the YouTube TV interface fairly smoothly. But all the talk of YouTube TV having the gold standard interface of streaming TV providers seems overblown; there are definitely some places where I could make improvements. And most other streaming TV providers have reached parity on the more concrete features where YouTube has historically stood out; Sling is the only major streaming TV provider that doesn’t offer unlimited DVR for no extra charge, for example. Multiview is now the feature where YouTube TV stands out the most, but it’s not such an overwhelming advantage that people are likely to look past more concrete issues for it. At the least, it doesn’t seem like YouTube TV’s interface and general experience is such an overwhelming advantage that no one can take a bite out of it, that the lack of, say, MLB Network shouldn’t drive people who would otherwise watch it away because the interface is so amazing.
And yet, it is. So much so that it may be leading Disney, for the first time ever, to be losing a carriage dispute. And it might say a lot more about other streaming TV providers than YouTube TV.